Usually student or parent complaints or concerns can be addressed by a phone call or a conference with the teacher or campus administrator. Therefore, prior to filing a complaint, the parent or student should make an attempt to resolve an issue at the campus level. For complaints and concerns that cannot be handled so easily, the District has adopted a standard complaint policy (FNG Local) that outlines procedures for filing a complaint. Some complaints require different procedures. Any campus office or the Superintendent's office can provide information regarding specific processes for complaints. Retaliation for filing a complaint is not permitted by the Hallsville Independent School District. By state law, the District cannot delay consequences for violating the Code of Conduct pending the outcome of an appeal.