Frequently Asked Questions

Questions & Answers

Q: What bus does my child ride?

A: You may access this information by clicking on the "Bus Route" document. Because of the high volume of bus stop requests that the Transportation Department receives during the first month of school, you may get bus stop information in a timelier manner by contacting your child's school or referring to the document.


Q: Is my child eligible for Bus Transportation?

A: Yes. All students living in the district, no matter how close in proximity to the school, is eligible to ride a school bus.


Q: Why was the bus late, and why wasn't I called?

A: Pick up and drop off times will not vary to any great extent on a normal basis. Some of the situation that could cause lateness include traffic, road closures, weather, illness of driver, vehicle breakdowns or a late prior route. At times, in the afternoon, buses may have to return to the school to handle a behavior management situation. This may also cause a bus to be late. Since we operate nearly so many buses that serve many students daily, it is virtually impossible to contact parents. We do, however, make every effort to contact the school that the bus services.


Q: Why aren't there seatbelts on the school bus?

A: School bus transportation is the safest mode of ground transportation in the US. Seat belts are not required equipment on school buses. School buses utilize the "Compartmentalization" concept along with their size and weight to offer protection to the students. The larger a vehicle, the more energy gets transferred to the object hit, such as a car or pick-up truck. Since the mid-70's the National Highway Traffic Safety Administration has determined that compartmentalization is the most practical for school buses.


Q: Why can't my child bring his large band instrument or back pack with rollers on the bus?

A: We try to discourage this because many of our buses are at or near capacity. Additional students can create overcrowding conditions. If it is absolutely necessary that a student be dropped off at other than their designated stop, the parent must send a signed note to The principal at the students school making The request, provided their is space available on the bus. The principal must approve the parents request in writing before the bus driver is permitted to drop the child off at the alternate stop. Written notes must have a contact phone number from the parent to be able to verify the request prior to its approval. The temporary drop off site must be a designated stop on the route that the bus travels. The bus will not deviate from its assigned route. Please remember that your request may be disapproved by the principal if the space is not available. You should check with the school to assure that your child can ride a different bus that day.


Q: Can I get transportation for my child to or from a licensed day care?

A: Yes. Transportation to daycares will be permitted only if the student(s) are enrolled at that daycare and the facility is in the district.


Q: What should I do if I have a complaint about a bus driver?

A: All traffic related complaints involving bus drivers should be made to the Transportation Supervisor, 903-668-5990 x5555. If the complaint concerns the behavior of a student riding the bus, then the complaint should be made to the principal or the assistant principal to the school the student attends. Remember to identify the bus number, location, and time.


Q: Who is responsible for disipline on the bus?

A: The driver is responsible for safety and discipline on the bus. Misconduct and safety violations are reported to the principal, who assumes the responsibility for taking proper action. Bus students are subject to audio and video monitoring. These videotapes will be reviewed by the Transportation Supervisor, and if necessary, given to the appropriate principal for disciplinary action. Students who do not conduct themselves properly and safely may lose the privilege of riding the bus. The district has the right to deny transportation to those students whose behavior jeopardizes the safety of others. Disciplinary action resulting from misconduct will be consistent with the established policies and administrative regulations, rules and procedures adopted adopted to govern students.


Q: What happens to articles left on the bus?

A: The driver will turn in the articles left on the bus to the school or the Transportation Office; however, drivers are not responsible for property left on the bus.