HISD Grievance Process

  • The formal complaint process referenced below is described in Board Policy. Follow the link below, then open either the PDF or the Microsoft Word document to view the full policy at:

     https://pol.tasb.org/Policy/Code/607?filter=FNG. 

    The Board encourages students and parents to discuss their concerns and complaints through informal conferences with the appropriate teacher, principal, or other campus staff. Concerns should be expressed as soon as possible to allow early resolution at the lowest possible administrative level. If an informal conference regarding a complaint fails to reach an outcome satisfactory to the student or parent, the student or parent may initiate the formal process by filing a written complaint form. Even after initiating the formal complaint process, students and parents are encouraged to seek informal resolution of their concerns. A student or parent whose concerns are resolved may withdraw a formal complaint at any time.