• If you're having problems logging in to Google services or need technical assistance with any HISD technology resource, please visit https://support.hisd.com. For timely HISD news and updates, follow us on Twitter or friend us on Facebook

If You Need Help

  • COVID-19 has made this a challenging time for families in our community to get clear information. These are unprecedented times and we’re taking unprecedented steps to help you and your family get through them. Here's a few of the resources we've discovered, please let us know of any others.

    HISD Resources:

    • If you need someone to talk to, Hallsville ISD has licensed professional counselors on staff. Please call (903) 668-5990 ext. 5066 for support at any time. If this is an emergency, please call 911.

    • Hallsville ISD Technology Support - If you're having problems logging in to Google services or need technical assistance with any HISD technology resource, please visit https://support.hisd.com or send an email to support@hisd.com. We'll get back to you as soon as is humanly possible.

    Financial Resources:

    • Southern Smoke is a nonprofit 501c3 charitable foundation whose Emergency Relief Program provides emergency funding to those employed by or own restaurants or bars or are employed by a restaurant or bar supplier that are faced unforeseen expenses that cannot or will not be covered by insurance.

    • The U.S. Small Business Administration is offering designated states and territories low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19).

    Internet Connectivity Resources:

    • Keep Americans Connected: In response to the COVID-19 pandemic, and the challenges that many Americans will face in the coming months, FCC Chairman Ajit Pai recently announced the Keep Americans Connected Initiative.

    • Fidelity Communications announced additional relief measures to support families in need during the coronavirus (COVID-19) crisis. A 15 Mbps internet plan for $10 per month is available for the next 60 days to help low income families and those most impacted from coronavirus challenges, such as seniors and college students. No documentation will be required to sign up for this plan.

    • AT&T is offering two months of free service to new Access customers who order by April 30, 2020. $5/mo or $10/mo thereafter, depending on your speed. AT&T is also offering discounts for tethering your current phone of mobile device. See https://www.att.com/shop/wireless/tethering.html for more information.

    • Sprint is providing Unlimited data for 60 days to customers with metered data plans (effective 3/18), giving 20 GB of free mobile hotspot to customers with hotspot-capable devices (effective 3/18) and waiving per-minute toll charges for international long-distance calls from the U.S. to CDC- defined Level 3 countries (effective 3/17).
  • Updated: Thu 19 Nov 2020 15:31:05 PM CST - Mark Page [mpage@hisd.com]