Dear Parents and Guardians,

We hope everyone is having a great spring break!

We have an update regarding the Skyward Mobile App. To get the app working again following our recent system upgrade, users must delete and reinstall the app using specific steps to clear out the old connection.

📱 How to Fix the Mobile App

Please follow the instructions at the link below to perform a "Clean Slate" install. This will ensure your app connects to our updated system correctly:

👉 Skyward Mobile App Setup Guide

💻 Web Access

If you prefer not to use the app, you can always access the Family Access portal via your web browser here: https://dms.hisd.com/Student/web/seplog01.w

Thank you for your patience as we finalized this 3-day upgrade process. We look forward to seeing everyone back after the break!

Best regards,

James Burt
HISD Technology Director